System of Care Program Coordinator

Marietta, Georgia
Cobb Outpatient Services (COPS)
07-27-2020
Cobb Outpatient Services
38,000.00  Annual
35,000.00  Annual
Salary Exempt
1st (8:00AM-5:00PM)

JOB TITLE: System of Care Program Coordinator            

FLSA STATUS: Exempt

JOB SUMMARY:  The Program Coordinator’s role is to provide synchronized services that aid at risk children and youth of mental health, other challenges and their families by way of networking within the communities. The coordinator develops partnerships with identified agencies, business and various organizations to work together in rendering resources to aid in the student’s mental, emotional, and behavioral health needs. The coordinator provides behavioral health assessments, family education and additional services to youth, children and families to improve outcomes. Rendering psychoeducational information about mental health, substance usage, social emotional learning, and bridging the gap between youth, adolescence and adult mental health.

DUTIES:  50%

  • Network within the communities and build meaningful partnerships with families and youth.
  • Attend community meetings as a means to promote APEX and a connection for families, youth and children to other resources within the community through referrals.
  • Collaborate with school staff to promote school based mental health services and referrals to APEX. Promotion should also include involvement in teacher trainings, parent education, student’s/parent events such as open houses, school assemblies, conference week, etc. 
  • Address cultural linguistic needs in order to help children and youth function better at home, in school, community and through life.

RESPONSIBILITIES: 50%

  • Ensure and provide high quality, compassionate, ethical interventions using high utilizer management program, intensive customized care coordination, intensive family intervention services, local interagency planning teams, supported employment and education program.
  • Assess and evaluate client needs, strengths, goals and resources within the community.
  • Provide family members with natural support trainings and education.
  • Provide referrals to additional C&A services (ex. CSI, Clubhouse) when needed.
  • Ensure and maintain appropriate usage and allotment of units authorized per service delivery.
  • Intervene, stabilize and manage acute crisis situations as needed.
  • Communicate with supporters DBHDD OYCF Program Staff, Regional Specialist, CMO Care Coordinators, DJJ Community Services and Support Services Specialists.
  • Complete all surveys, reports and data collection required by DBHDD in accordance with SOC.
  • Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
  • Maintain licensure/credentials by completing all recommended continuing education requirements per licensing board requirements.
  • Other responsibilities and tasks as may be assigned.

KNOWLEDGE

  • Knowledge of DSM 5 and common Child and Adolescent Mental Health diagnoses
  • Knowledge of appropriate therapeutic boundaries for working with vulnerable populations
  • Knowledge of addictive diseases and/or mental health disorders and their impact on an individual’s functioning

SKILLS

  • Experience completing clinical documentation within an electronic medical record
  • Excellent verbal and written communication skills
  • Exceptional time management skills and attention to detail
  • Familiar with computer hardware and software including Microsoft Office products (Word, Excel, PowerPoint, Outlook), e-mail, fax, and scanning

ABILITIES

  • Travel within the community to conduct trainings and presentations.
  • Telecommunications to address cultural or linguistic barriers
  • Ability to manage and prioritize multiple assignments while maintain accuracy and attention to detail
  • Ability to work independently and carry out a variety of critical and time sensitive projects without detailed instructions
  • Ability to work with diverse individuals to collect the necessary information
  • Ability to maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments
  • Ability to establish and maintain cooperative working relationships with management, staff, internal and external stakeholders

KEY PERFORMANCE INDICATORS (KPIs):

  • Maintain agency performance expectations 100% of the time.
  • Complete reports by the 7th of each month
  • Maintain program capacity requirements in accordance with DBHDD program contract 100% of the time.
  • Complete and provide quality, collaborative service documentation 100% of the time.
  • Complete all required documentation same day of service delivery.
  • Accurate on entering data in EMR 100%
  • Completion of required training within specified time frames 100%.

 

PHYSICAL REQUIREMENTS

  • Exposure to hot, cold, wet, humid or windy conditions caused by weather while traveling from the office to the community.
  • Bending or twisting body.
  • Occasional lifting up to 10 lbs.
  • Must be able to work in climate controlled environment
  • Requires interaction with co-workers, residents, community partners, and vendors
  • Ability to climb up and downstairs
  • Typing on a laptop for long periods of time.
  • Answering phones and sitting for prolong periods of time.

MINIMUM QUALIFICATIONS:

  • Education - Master's Degree in behavioral healthcare field.
  • Licensure/Certification - Job related license (e.g., LAPC, LPC, LMSW, LCSW, LAMFT LMFT, NPI#)
  • Experience – Minimum one-year (1) of human services, social work and/or clinical experience with child and adolescent population.
  • Other - Criminal background check clearance, official academic transcripts, valid driver’s license/ID, drug screen, TB test and eligible 7yr MVR.

PREFERRED QUALIFICATIONS:  

  • Licensure/Certification - Fully licensed (e.g., LPC, LCSW, LMFT, NPI#)
  • Experience – Minimum three-years (3) of human services, social work and/or clinical experience with child and adolescent population.