Intensive Case Management( ICM) Supervisor

Austell, Georgia
Intensive Case Management (ICM)
The Circle
45,000.00  Annual
42,000.00  Annual
Full Time (Non-Exempt)
1st (8:00AM-5:00PM)


JOB TITLE: ICM Supervisor                                                                    

PROGRAM: Intensive Case Management

FLSA STATUS: Exempt                                                                                      

JOB SUMMARY: Supervises, guides, and/or instructs the work assignments of staff and oversees the clinical activities of the Intensive Case Management (ICM) Team. Performs psychosocial assessments, treatment planning/monitoring and discharge planning. Provides counseling/therapy to individuals with SPMI and requiring complex interventions. Performs commitment determination and/or executes order of involuntary commitments (1013). May also provide clinical supervision towards licensure if eligible and as needed


  • Supervising and Management of ICM team staff                                                  30%
  • Assessments and treatment planning                                                                    20%
  • Participates in Treatment team meetings and reviews                                        10%
  • Maintaining accurate treatment records, spreadsheet & reports                        30%
  • Completes trainings                                                                                                  10%
  • Direct care-1013’; Assessments, Counseling, Completes discharge summaries and Level of Care determinations, Treatment planning
  • Administrative- Provides staff supervision, reviews and addresses weekly error, productivity and authorization reports, timely completion of agency trainings, completes all reports and data collections as needed, follows daily schedule as directed.
  • Leads and participates in treatment team meetings
  • Maintain correspondence with DBHDD and hospitals regarding ICM clients
  • Maintains licensure/credentials by completing all recommended CEUS per licensing board requirements


  • Knowledge of HIPPA and compliance standards
  • Assessment tools (ANSA/CANS, CSSRS, ASI)
  • Understanding of recovery principals
  • Knowledge of evidence based practices within service provision
  • DSM-V


  • Program Management
  • Providing Leadership
  • Analyzing information/data and making decisions
  • Crisis intervention management
  • Diagnostics
  • Person centered planning


  • Collaborative documentation
  • Ability to work within DBHDD guidelines
  • Supervising and evaluating employees
  • Establishing and maintaining professional boundaries
  • Meet agency productivity standards while maintaining a high quality of therapeutic care


  • Maintain Agency performance expectations 100% of the time.
  • Complete all required documentation same day services are delivered/end of shift (except for after-hours notes which documentation is due by 11:00 AM next business day
  • Complete and provide quality, collaborative service documentation 100% of the time.
  • 99% accurate on entering information in EMR.
  • 100% of require trainings will be completed within specified time frames.


  • Answer phones and sit for prolonged periods of time.
  • Standing and bending to work with network printers and inventory of supplies.
  • Lift up to 25 pounds when moving office supplies.
  • Typing and manipulating the computer screen and keyboard.
  • Tolerate periods of time in a loud environment.


  1. Education – Master’s Degree in Social Work, Counseling or related field
  2. Licensure/Certification – LAPC. LMSW, LAMFT LPC, LCSW, LMFT or license eligible.
  3. Experience – Minimum three (3) years’ experience in human services field
  4. Other – Criminal background check clearance, official academic transcripts, valid driver’s license/ID, drug screen, TB test, eligible 7yr MVR.


  1. Licensure/Certification – LAPC. LMSW,LAMFT LPC, LCSW, LMFT
  2. Experience – Three (3) years Supervisory experience (SPMI, Addiction, Children, etc.)