Residential Lead - Direct Service Professional (IDD)

Powder Springs, Georgia
Meadows Road
Meadow Road
11.25  Hourly
11.25  Hourly
Full Time (Non-Exempt)
1st (8:00AM-4:00PM)

JOB TITLE: Direct Support Professional Residential Lead                                 

PROGRAM: Meadows Road

FLSA STATUS: Non-exempt

JOB SUMMARY:  Staff will provide ongoing supports for participants with intellectual and/or developmental disabilities who require formal support 24 hours/day, 7 days/week. Supports include providing training and interventions with focus on one or more areas of daily living including eating and drinking, toileting, personal grooming, health care, dressing, communication, interpersonal relationships, mobility, home management, and use of leisure time. The DSP Lead will provide advocacy and coordination of supports/services for the individuals in an effort to assist then in meeting their personal goals. The DSP Lead staff will address and communicate all safety concerns and billing requirements identified by and for the individual. The position may also support an individual to reduce maladaptive or inappropriate behaviors. The Residential Lead staff will coordinate, monitor and report back to the Program Supervisor programmatic needs.


        Job duties                                                                                                                            Percentage of time

  • Coordinate and Monitor 40%-Lead staff will perform job responsibilities with minimal supervision. Lead staff will perform lead functions including coordination, monitoring and reporting of residential programmatic activities including meetings with residents 1 x monthly for activities and meal planning. Lead staff will generate bi-monthly grocery lists, monthly meal calendar, monthly community outing calendar and submit to Program Supervisor for approval. Lead staff will present pre-approved monthly meal calendars and monthly evening/weekend activities calendars to residential staff for implementation. Lead staff will facilitate residential grocery shopping 2 x monthly and provide the Program Supervisor with receipts to facilitate grocery store reports for submission to accounts payable. Lead staff will participate in case reviews, consulting with team members to evaluate the participant’s needs and wants to plan for initial and ongoing services/supports. Staff provide assistance to participants with acquiring, retaining, or improving socialization, adaptive skills for active community participation, independent/daily living skills.
  • Proxy Care Support 05%- Lead staff will provide other related participant-specific assistance, such as assistance with personal care and self-administration of medications, and health maintenance activities as indicated in the approved Individual Service Plan. Staff will also provide daily monitoring of M.A.R.S and shift logs.                                                                
  • Transportation 20% -Lead staff will assist and provide fleet transportation to and from doctor’s appointments and activities in community settings utilized by the participant.                                                                                                                                                                                     
  • Documentation 10%- Lead staff will provide documentation regarding progress notes in the electronic behavioral health chart addressing goals within the required timeframe, and consultation documentation between medical/psychiatric physician appointments and residential programming.                              
  • Communication 05%- Lead staff will collaborate with Program Supervisor and Treatment Team members for any significant changes or updates to ensure health, safety and welfare of the individual supported. Lead staff will communicate all person-centered planning requests from residents to treatment team for amendments or modifications of goals. Lead staff will communicate to all residential staff approved monthly meal schedules and community outing schedules.
  • Reporting 05%- Lead staff will report programmatic concerns to the Program Supervisor within one hour of observation to ensure the alignment and compliance of all agency and state policies and procedures.
  • Training 05%- Lead staff will successfully complete all initial and annual training requirements.
  • Other 05%-Lead staff will complete all duties as assigned, including shift coverage as needed.


  • Staff will demonstrate knowledge of Georgia Department of Community Health Division of Medicaid Policies and Procedures for the Comprehensive Waiver Part III, Chapter 1300-3500: Specific Program Requirements for Community Access Group Services.
  • Staff will demonstrate knowledge of Georgia Department of Behavioral Health & Developmental Disabilities Provider Manual Part II, Section 1: Community Standards for Developmental Disabilities Providers.
  • Staff will demonstrate knowledge of National Accreditation Standards for CARF
  • Staff will demonstrate knowledge of Environment of Care safety standards.
  • Staff will demonstrate a general knowledge of intellectual and developmental disabilities, adaptive behavioral domains and best practice models to provide support and interventions.


  • Staff will demonstrate competency utilizing and managing electronic medical records documentation systems.
  • Staff will provide transportation to adult participants safely in fleet vehicles which include accurately operating a lift and wheelchair tie-downs.
  • Staff will demonstrate effective written and oral communication skills.
  • Staff will demonstrate positive customer service skills, and delivery to internal and external stakeholders.
  • Staff will demonstrate person-centered thinking, planning and delivery skills to support individuals in daily community based activities.
  • Staff will demonstrate Human Rights knowledge and implement when supporting individuals.
  • Staff will demonstrate competency in First Aid/CPR, Medication Management, Proxy Care training for individual support needs, Seizure Management and Transfers, and Visual Impaired/Blind and Hearing Impaired/Deaf protocols.


  • Staff will demonstrate the ability to drive fleet vehicle and use of established safety protocols.
  • Staff will demonstrate the ability to provide safe transfers to adults in wheelchairs.
  • Staff will demonstrate the ability to work directly with adults with intellectual developmental disabilities who require supports across daily living skill, self-help skills, socialization, adaptive skill training and behavioral support needs in their residential setting and community setting.
  • Staff will demonstrate accurate completion of all daily service note activities with required staff signatures, and avoid failed activities in the electronic medical records


  • Prior Approval-Efficiency of Services-KPI #1- 100%of referrals will ensure HRST is complete and services are authorized for Residential Category 1-4 for supports commensurate with each participants’ current level of need.
  • Maintain census of residents (4 bed group home/2 host homes) –(Efficiency)-KPI # 2- 100% Maintain program census per DBHDD contract.
  • Annual mastery of Community Residential Alternative goal(s)(Effectiveness)-KPI #3 – 90% of individuals receiving Community Residential Alternative services will demonstrate mastery of residential goals in their ISP annually.
  • Customer Satisfaction-Satisfaction-KPI #6-IDD Satisfaction Survey- 80% of the individuals reporting satisfaction with Community Residential Alternative Services.


  • Ability to lift: Up to 25 pounds
  • Ability to walk a reasonable distance when on community outings
  • Duties may require operating and/or riding in a vehicle.
  • Must be able to execute the physical demands of the position including kneeling, squatting, reaching, bending
  • Use hands, fingers and type on a keyboard
  • Noise level in the work environment is usually moderate
  • Requires interaction with co-workers, residents and vendors
  • Exposure to hot, cold, wet, humid or windy conditions caused by weather while transporting.


  1. Education – High School Diploma or equivalent
  2. Licensure/Certification – Current State of Georgia Driver’s License and DMV clean driving record.
  3. Experience – Two (2) years’ experience with the Developmental Disabilities population
  4. Other – Criminal background check clearance, official academic transcripts, valid driver’s license/ID, drug screen, TB test.


  1. Experience – Three (3) years’ experience with the Developmental Disabilities population